Mid-sized data expertise agency ITC Infotech has undertaken a number of initiatives, together with providing help to its shoppers and companions to assist their workers and kin tide by way of the Covid-19 disaster.
The technique at ITC Infotech is designed round three pillars – preventive actions to curb the unfold, supporting these affected and collaborating with shoppers, companions, and authorities authorities to assist the neighborhood.
The corporate is encouraging eligible workers and kin to register for Covid-19 vaccination and can reimburse the price of vaccination for its complete international workforce and their dependents. Moreover, ITC Infotech can also be exploring a number of avenues to organise inoculation drives for workers and their kin throughout its workplaces in India.
The corporate has co-opted senior managers to create a set of Fast Response Leaders (RRLs). A gaggle of workers is allotted to every RRL, who function a further channel of communication and assist for workers to hunt help. The corporate additionally launched an app for workers to entry sources and SOS contacts rapidly by way of their cell phones.
These extra channels of communication are serving to ITC Infotech observe the well being and well-being of its distributed workforce, with nearly 99 per cent of its workers staying productive in a safe make money working from home mannequin.
“We’ll proceed to evolve our assist system and do every little thing we are able to to assist our colleagues and their members of the family throughout this time of want. We’ve additionally supplied the identical assist to our alumni, shoppers and companions. We firmly consider that collective and proactive motion will assist us tide by way of the disaster,” mentioned Debjyoti Paul, President- Digital Expertise, ITC Infotech.
The corporate can also be reaching out to staff members stationed exterior India and on deputation to different international locations to test on the well-being of members of the family in India. The corporate helps workers scout for hospital beds, entry medicines, and prepare for plasma & oxygen cylinders pan-India, together with distant areas. ITC Infotech is planning on procuring oxygen concentrators and different oxygen services, for future contingencies. ITC Infotech can also be planning to supply workers isolation services by partnering with resorts throughout India.
The corporate has upgraded its insurance coverage protection to cowl dwelling isolation bills for workers and their dependents. As well as, it has stepped up counselling classes, entry to medical specialists and added sources to assist construct psychological resilience throughout this disaster.
A Covid Care Helpline for its workers and their members of the family has additionally been arrange, extending its Digital Office resolution. Over 250 ITC Infotech workers and their members of the family have come ahead to handle this helpdesk and volunteered their time to deal with queries by fellow workers and their kin. The helpdesk gives up to date and verified data on hospitals, ambulance providers, oxygen suppliers and so on. The corporate plans to scale up this helpline and is extending entry to its shoppers and companions without charge, to offer up to date data and sources for affected people throughout this time of want.